In this episode, Neil Bhuiyan engages in a conversation with Tom Bertrand, a seasoned sales professional working at Reach Desk. Tom takes listeners on a journey through his career, starting from his days in recruitment to his experiences in various startups before finding his niche at Reach Desk. The discussion delves into Tom's struggles with anxiety and the pressure to perform in different work environments, highlighting his path to self-discovery and fulfilment. Tom shares his daily routine, emphasizing the importance of practices like cold showers, meditation, and mindfulness. He provides valuable insights into cold calling techniques and building rapport with prospects, drawing inspiration from his personal drive and his twin brother.